Intuit has scrambled to make good with users though, and in a final bid to win back unhappy customers, it's now offering a freebie - for some of us.īut what exactly has made everyone so upset, and how do you know if you qualify for the promotion? Users Had to Pay for Access to Certain Formsįor users who filed their 2013 returns using TurboTax Deluxe software, schedule C, D, and E tax forms were included with the price. The company made some unpopular changes to its tax return software this year, which has resulted in a customer backlash that has dropped 2014 TurboTax Deluxe software to a meager 2-star rating on Amazon.
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